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Privacy Policy

JetSetSpins Casino committed to protecting the personal data and privacy of our users. This Privacy Policy outlines what information we collect, how it is used, stored and protected.

What Personal Information May Be Collected

When you create an account with us, you may be asked for certain personal details such as name, email address, date of birth and password (encrypted). We also use cookies and tracking technologies to monitor platform usage data and personalize your experience. This includes information about the device you are using, browser type and version, and other technical specifications.

Account Registration Information

When registering an account with us, we collect personal details that include name, email address, date of birth and password (encrypted). We may also ask for additional information depending on our regulatory requirements or to provide a better service experience. This includes verifying your age to comply with applicable regulations.

Device and Browser Information

We use cookies and tracking technologies to monitor platform usage data, including device type, browser version, screen resolution, operating system and other technical specifications. We do not collect any sensitive information such as location data or personal contact details without explicit consent from you.

Usage Analytics and Behavioural Data

We may use analytics tools to understand how users interact with our platform, including which features are used most frequently and for what duration. This helps us improve the user experience and develop new services that meet your needs. However, we do not collect any personally identifiable data in this context and all information is anonymised.

Cookies and Tracking Technologies

We use cookies to personalize your experience on our platform and track usage patterns anonymously. We also employ tracking technologies such as JavaScripts for analytical purposes only.

Communication Preferences

You can control how we communicate with you by adjusting the notification settings within your account preferences. You may choose which types of notifications you wish to receive, including promotional emails or in-app alerts.

Data Storage and Retention

We store personal data securely on our servers using industry-standard encryption methods (e.g., 128-bit SSL). We retain this information as necessary for regulatory compliance, customer support purposes or providing ongoing services. In general, we aim to keep your personal details no longer than required by applicable laws.

Security and Account Protection

We have implemented strict security measures to protect our systems against unauthorized access, use or disclosure of sensitive data, including encryption on transmission (HTTPS) and secure storage procedures (e.g., hashing passwords).

Account Access and Password Protection

You are responsible for protecting the confidentiality of your username and password. You must not share this information with others without explicit consent from them to use our platform.

User Rights Regarding Personal Data

As a user, you have rights over your personal data stored by us. This includes:

  • The right to correct or amend any inaccuracies in personal details.
  • The ability to withdraw consent for using certain services where applicable (e.g., marketing).
  • The option to request erasure of personal data under specific circumstances.
  • Accessing your personal data through the My Account dashboard.

Data Correction or Deletion Requests

If you wish to correct, delete or have any access questions about your personal information stored with us, please contact our support team via email. We will respond promptly within 30 days as per applicable regulations.

Third-Party Services or Integrations

We work with select third-party service providers for purposes such as customer support, analytics and payment processing. These partners are contractually bound to adhere to the same standards we set for data protection.